Apprentice of the Year 2020: Keeley Sims

Winner - Keeley Sims, XPO Logistics

A huge congratulations to Keeley Sims of XPO logistics winner of the Intec Business Colleges Apprentice of the Year 2020.

Keeley who undertook a Business Administrator Level 3 Apprenticeship has shown a positive approach in the face of challenges, meeting all her deadlines and even supporting others as they complete their apprenticeships.  

Through her programme Keeley has developed and honed multiple skills: ‘My time management has developed immensely since starting my apprenticeship, without this skill I would not have been able to fulfil my role.’ She has also grown in confidence, developing her communication skills, ‘I feel comfortable to deliver and challenge my peers. I have learnt to communicate in the right manner to drive change.’  

The new skills Keeley has developed coupled with her hard work and dedication have led to her being promoted from her position as an administrator, planning deliveries and orders, to taking overall responsibility for Health & Safety on site as a QHSE Co-ordinator.  

Keeley’s Intec Tutor, Lorraine Foulkes, nominated Keeley after observing how her positive, proactive attitude has helped her to excel: ‘The main difference I’ve seen in Keeley since the start of the apprenticeship is her growth in confidence which has resulted in her manager entrusting her with complex workplace issues. She was always proactive in identifying good evidence for her portfolio and working on her own knowledge of business and administration between visits - showing her willingness to go above and beyond.’  

The biggest challenge for Keeley was her ability to overcome issues with mental health - the knowledge that her manager believed in her and coached her forward has helped transform her confidence. It is evident that Keeley loves her role and most importantly, herself - showing admirable personal development.  

‘Taking on a new role of which I had no prior knowledge or experience was tough but knowing I have the support of my manager and Intec Tutor has made me feel comfortable.’  

Her Line Manager, Carl agrees: ‘Keeley is a real star. She has worked her socks off constantly, rising to any challenge I give her. She is a real asset to the business. She is respectful, innovative and has a real focus on inclusiveness and I have no doubts that she will have a rewarding career in her lifetime.’  

Completing an apprenticeship has enabled Keeley to come out of her shell. She has worked hard juggling personal challenges, deadlines and the demands of a new role to exceed all expectation and gain a Distinction grade at her End Point Assessment. Keeley is an excellent student and very deserving of the Apprentice of the Year Award. 

To find out more about our Business Admin programmes, contact us today.