Retail Professionals (City and Guilds)

The retail industry is highly competitive, with more options for consumers than ever before. With such keen competition, it is important to ensure that you stand out from the crowd.  As an employee in the sector it is important that you have an excellent skill-set that will ensure your business stays ahead of the game.

The City and Guilds Qualification in Retail, delivered by Intec is a work based accredited qualification which explores the principals and practices of retail. Based on the National Occupational Standards for Retail this qualification will provide you with a thorough understanding of this subject. You will improve your skills and knowledge in many areas including:

  1. Working effectively in a retail team
  2. Merchandising
  3. Processing payments
  4. Customer service in the retail sector
  5. The retail selling processes
  6. Maintaining health and safety Stock management
  7. Retail management

This qualification can be studied at Level 2 or Level 3 and is appropriate for those new to or with experience in the industry. It can be studied as either a standalone vocational qualification or as part of an Apprenticeship

For more information on the qualifications, please click on the links below.

Retailer Level 2 Standard

Retail Team Leader Level 3 Standard

Retail Manager Level 4 Standard