Retail Professionals (City and Guilds)
The retail industry is highly competitive, with more options for consumers than ever before. With such keen competition, it is important to ensure that your business stands out from the crowd. At the centre of providing a competitive service is your staff, ensuring they have a well-equipped skill-set that will ensure your business stays ahead of the game.
The City and Guilds Apprenticeship in Retail, delivered by Intec is a work based learning programme, exploring the principals and practices of Retail. Based on the National Occupational Standards for Retail this Apprenticeship will provide your staff with a thorough understanding of this subject. Your staff will improve their skills and knowledge in many areas including:
- Working effectively in a retail team
- Processing payments
- Customer service in the retail sector
- The retail selling processes
- Maintaining health and safety
- Stock management
- Retail management
The Apprenticeship can be studied at Level 2, Level 3 and Level 4 and is appropriate for those new to or those with more experience in the industry. Tailored to a specific job role, it can be studied as either a standalone vocational qualification or as part of an Apprenticeship.
To gain an overview of the Apprenticeship and find out more about the course outline, please download the factsheet below.