Prospects, Customers and Suppliers Privacy Notice

GENERAL DATA PROTECTION REGULATION (GDPR) PROSPECTS, CUSTOMERS AND SUPPLIERS PRIVACY NOTICE  

Intec collects and processes personal data relating to its customers and suppliers.  Intec is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.  

What information does Intec collect?

  • Company contact, email address, telephone number and postal address.
  • Consultants email address and telephone number.
  • Bank details (Customer and Supplier and only where required as part of a transaction)

The organisation may collect this information in a variety of ways.  For example, data might be collected through email, CRM and  through 3rd party suppliers.    

Data will be stored in our CRM and PIC’s system and bookings folder for specific customers.  

Why does Intec process personal data?  

Intec needs to process data to confirm course bookings and send paperwork to employers and enable us to process payments with suppliers and customers.  

Intec has a legitimate interest in processing personal data before and after the delivery of our services, processing data allows Intec to:

  • Inform prospective customers of our services who are identified as being in a role where our services (Apprenticeships, employee training and development) are of interest. In contacting you about our services our interactions will always be proportionate and have minimal impact on your privacy.
  • Design and run programmes with clients.
  • Make and receive payments.  

We do not contact any individuals/businesses on the Corporate Telephone Preference Service or who have previously opted out of receiving our information.  

Who has access to data?

Your information will only be used internally with all actions recorded on our CRM database. Your information is only accessible to those who have permissions and is securely stored. As a prospective customer or supplier at no point do we share your information with other organisations.  

Only when you are a customer will Intec share your data with third parties in order to obtain Consultants agreement to provide the training.  

How does Intec protect data?  

Intec takes the security of your data seriously.  Intec has internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by its employees in the performance of their duties.  

For how long does the organisation keep data?  

The organisation will hold your personal data for between twelve months and five years depending on the nature of our relationship with you then information will be destroyed, all details remain in our CRM.        

Your rights

As a data subject, you have a number of rights.  You can:

  • Access and obtain a copy of your data request;
  • Require the organisation to change incorrect or incomplete data;
  • Require the organisation to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing  

If you would like to exercise any of these rights, please contact the Finance Director via e-mail to intec@intecbusinesscolleges.co.uk.

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